This renders the game completely unplayable as the installation requires Steam.Īlso, having a bit of a Google around this appears to have been a common issue caused by 2K manufacturing and shipping copies of the game without including a key. I purchased off eBay only to discover that there was no CD key included to redeem the game. You have time constraints and want to keep you solved ticket count up, you must comply with stupid rules put in by the higher ups and then there's the shit requests you get from clients which you hope will just go away.ġ Message by you on Mon, 12th May 2014 2:54 amĪ few months ago I purchased a retail copy of NBA 2K9. As someone who commonly handles support calls/tickets myself I understand the frustration. Please note that whilst my responses may seem a little harsh I don't mean any offence to the Steam employees myself. In my most recent reply I had a little bit of fun whilst remaining as civil as possible. To summarise: NBA 2K9 wasn't shipped with a CD key when it was released and trying to get Steam to read and understand this is quite frustrating. Since it seems somewhat relevant and we all love bitching about Steam support. After getting quite frustrated with Valve regarding this rather silly issue I've decided to submit the contents support ticket here.
